Privacy Policy
How HPG (Kunshan Red Apple Plastic New Material Co., Ltd.) collects, uses, and protects your personal information.
Overview
Kunshan Red Apple Plastic New Material Co., Ltd. ("HPG," "we," "us," or "our"), operating the website cntpufilm.com, is committed to protecting the privacy and personal data of our clients, partners, and website visitors.
This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and your rights regarding your personal data. This policy applies to all information collected through our website, email communications, trade inquiries, and any related business interactions.
By accessing our website or submitting a business inquiry, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services.
Information We Collect
We collect information in the following categories:
2.1 Business Contact & Inquiry Information
When you submit a product inquiry, request a quote, or contact us, we collect:
- Full name, job title, and company name
- Business email address and phone number
- Country / region and business address
- Product requirements, specifications, and order details
- Any other information you voluntarily provide in communications
2.2 Automatically Collected Technical Data
When you visit our website, we automatically collect certain technical information, including:
How We Use Your Information
We use the information we collect for the following legitimate business purposes:
Processing Business Inquiries & Quotes
To respond to your product inquiries, prepare quotations, and provide technical specifications tailored to your requirements.
Customer Relationship Management
To maintain and manage our business relationship, including order follow-up, sample coordination, and after-sales support.
Compliance & Certification Documentation
To fulfill obligations under ISO9001, OEKO-TEX, GRS, RoHS, REACH, and other applicable regulatory frameworks.
Website Analytics & Improvement
To analyze website traffic, understand visitor behavior, and continuously improve the user experience and content relevance.
Marketing Communications
To send product updates, new material announcements, and industry news -- only with your consent and with an easy opt-out option.
Information Sharing & Disclosure
HPG does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
| Recipient | Purpose | Safeguards |
|---|---|---|
| Service Providers | IT, hosting, and analytics services | Data processing agreements in place |
| Logistics Partners | Order fulfillment and shipping | Limited to necessary data only |
| Certification Bodies | Audit and compliance verification | Bound by professional confidentiality |
| Legal Authorities | Legal obligation or court order | Only as required by applicable law |
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. We use the following types of cookies:
Essential Cookies
Required for basic website functionality. Cannot be disabled. No personal data stored beyond session needs.
Analytics Cookies
Help us understand how visitors interact with our website. Data is aggregated and anonymized where possible.
Preference Cookies
Remember your settings and preferences (e.g., language selection) to provide a more personalized experience.
You can control or delete cookies through your browser settings at any time. Note that disabling certain cookies may affect website functionality. For more details, visit allaboutcookies.org.
Data Security
We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure:
SSL/TLS Encryption
All data transmitted between your browser and our server is encrypted via HTTPS.
Access Controls
Strict role-based access controls limit who can view personal data within our organization.
Secure Data Storage
Data is stored on secure servers with regular backups and disaster recovery procedures.
Incident Response
We have procedures in place to detect, report, and investigate potential data breaches promptly.
While we take all reasonable precautions, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law:
After the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Right of Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data under certain conditions.
Right to Restriction
Request that we limit the processing of your data in certain circumstances.
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Object
Object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, please contact us at info@cntpufilm.com. We will respond to your request within 30 days.
International Data Transfers
HPG is headquartered in Kunshan, Jiangsu Province, China. As a global B2B supplier, we may transfer your personal data internationally to process inquiries and fulfill orders. This includes transfers to our clients, logistics partners, and service providers in various countries.
When transferring data internationally, we ensure appropriate safeguards are in place, including:
- Contractual clauses ensuring equivalent data protection standards
- Transfers only to jurisdictions with adequate data protection laws
- Compliance with China's Personal Information Protection Law (PIPL) and applicable GDPR requirements for EU contacts
Children's Privacy
Our website and services are intended exclusively for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately and we will take prompt action to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Post a prominent notice on our homepage for significant changes
- Notify active clients via email where required by law
Your continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Privacy team:
Company
Kunshan Red Apple Plastic New Material Co., Ltd. (HPG)
Address
Kunshan, Jiangsu Province, China
Privacy Email
info@cntpufilm.comWebsite
www.cntpufilm.comWe aim to respond to all privacy-related inquiries within 30 business days. For urgent matters, please indicate the urgency in your email subject line.
Questions About Your Data?
Our team is committed to transparency. Reach out to us and we'll be happy to assist with any privacy-related questions.